Privacy Policy

Last updated: 13 May 2025  |  Effective date: 13 May 2025

This Privacy Policy describes how RadarSpawn ("we", "us", or "our"), operated at radarspawn.info, collects, uses, stores, and discloses information about you when you visit our website or interact with our services. By using radarspawn.info, you consent to the practices described in this policy.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you are located in the European Economic Area, we also comply with the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit our contact form (name, email address, message content, and selected subject);
• Subscribe to our newsletter (email address);
• Register interest in a tournament (name, email address, team details);
• Communicate with us by email or other means.

1.2 Information Collected Automatically

When you visit radarspawn.info, we may automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Browser type, version, and operating system;
• Pages visited, time spent on pages, and referring URLs;
• Device identifiers and screen resolution;
• Cookie identifiers (see our Cookie Policy for details).

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. Please refer to our Cookie Policy for full details on the types of cookies we use and how to manage your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support;
• To send you our newsletter and editorial updates (only where you have subscribed);
• To notify you about tournaments and gaming events you have expressed interest in;
• To improve the content, functionality, and performance of radarspawn.info;
• To analyse website traffic and user behaviour using aggregated, anonymised data;
• To comply with our legal obligations under Australian law;
• To detect, prevent, and address technical issues or fraudulent activity.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data on the following legal bases:

• Consent — for newsletter subscriptions and non-essential cookies;
• Legitimate interests — for website analytics and security;
• Contract performance — when responding to your direct enquiries;
• Legal obligation — where required by applicable law.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — trusted third-party providers who assist us in operating our website (e.g., hosting providers, email delivery services), who are contractually bound to keep your information confidential;
• Legal requirements — where disclosure is required by law, court order, or governmental authority;
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections;
• With your consent — for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months. Anonymised analytics data may be retained indefinitely.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure HTTPS connections, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — the right to request a copy of the personal information we hold about you;
• Correction — the right to request that we correct inaccurate or incomplete information;
• Deletion — the right to request that we delete your personal information, subject to certain exceptions;
• Objection — the right to object to processing based on legitimate interests;
• Restriction — the right to request that we restrict processing of your information;
• Portability — the right to receive your data in a structured, machine-readable format;
• Withdrawal of consent — the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected] or use our contact form. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

radarspawn.info is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Australia, including countries that may not have the same level of data protection laws. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of radarspawn.info after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: Level 12, 680 George Street, Sydney NSW 2000, Australia
• Online: Contact Form

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.